Terms of service

Terms of Service

Welcome to Kojeva. These terms and conditions govern your use of our website and purchase of our skincare products. By accessing and using supportkojeva@gmail.com, you agree to be bound by these terms.

General Conditions

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited conduct includes: (1) Harassing or causing distress or inconvenience to any person; (2) Transmitting viruses or malicious code; (3) Disrupting normal flow of dialogue or content; (4) Attempting to gain unauthorized access to our systems.

Product Information

We strive to provide accurate descriptions and pricing for all products. However, we do not warrant that product descriptions, images, pricing, or other content are entirely accurate, complete, reliable, or error-free. If you find an error, please contact supportkojeva@gmail.com.

Limitation of Liability

To the fullest extent permitted by law, Kojeva shall not be liable for: (1) Direct, indirect, incidental, special, or consequential damages; (2) Loss of profits, revenue, data, or use; (3) Delays or failures in service delivery; (4) Third-party actions or content. This applies even if we have been advised of the possibility of such damages.

Product Use and Safety

Kojeva skincare products are intended for external use only. Always perform a patch test before full application, especially if you have sensitive skin. Discontinue use if irritation occurs. Consult a dermatologist with questions about suitability for your skin type. Kojeva is not responsible for adverse reactions resulting from misuse or allergic responses.

Intellectual Property

All content on supportkojeva@gmail.com, including logos, text, images, product formulations, and designs, is the exclusive property of Kojeva and protected by copyright and trademark law. You may not reproduce, distribute, transmit, or display any content without our written permission.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account at supportkojeva@gmail.com. Kojeva is not liable for any losses resulting from unauthorized account access.

Indemnification

You agree to indemnify, defend, and hold harmless Kojeva, its owners, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the website or violation of these terms.

Governing Law

These terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through binding arbitration or appropriate legal proceedings.

Modifications

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of updated terms.

Contact Us

For questions regarding our Terms of Service, please contact supportkojeva@gmail.com. We will respond within 24-48 hours.