Privacy policy

Privacy Policy

At Kojeva, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Data Collection

We collect information you provide directly, including your name, email address, shipping address, payment information, and product preferences. We also collect data automatically when you visit our website, including IP addresses, browser type, pages visited, and referral sources.

How We Use Your Data

Your information is used to: (1) Process and fulfill your orders; (2) Send order confirmations and shipping updates; (3) Respond to your inquiries; (4) Improve our products and services; (5) Send marketing communications (only with your consent); (6) Comply with legal obligations.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences. You may disable cookies through your browser settings, but this may limit your shopping experience.

Third-Party Sharing

We do not sell your personal data. We may share information with trusted third parties only as necessary to: (1) Process payments through secure payment gateways; (2) Deliver orders through shipping partners; (3) Comply with legal requirements. These partners are bound by confidentiality agreements.

User Rights

You have the right to: (1) Access your personal data; (2) Correct inaccurate information; (3) Request deletion of your data; (4) Opt-out of marketing communications; (5) Withdraw consent at any time. To exercise these rights, contact supportkojeva@gmail.com.

Data Security

We use industry-standard encryption and security measures to protect your data. However, no online transmission is 100% secure. By using our site, you accept this inherent risk.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or a notice on our website.

Contact Us

For privacy concerns or data requests, contact us at supportkojeva@gmail.com. We will respond within 24-48 hours.